Warranty policy

1. Warranty Period

RIVITECH guarantees reviews within 30 days from the time they are displayed on Google Business. This period may vary depending on specific implementation stages and will be publicly announced on the system.

2. Eligible Warranty Cases

RIVITECH will provide warranty support in the following cases:

• The review was posted correctly but removed by Google during the warranty period.
• The review link is broken or inaccessible after completion.
• Customers may proactively submit warranty requests through the system.

3. Warranty Method

The system will automatically replace the removed review with a new one (distributed according to the same process).
Customers will not incur any additional cost for the replacement review.

4. Cases Not Covered by Warranty

The warranty does not apply in the following cases:

• The review was removed because the customer manually reported it after publication.
• The Google Business location was deleted, hidden, or transferred.
• The review was removed for violating Google’s policies, unrelated to the distribution system.
• The customer requests content changes after payment and distribution.

5. How to Submit a Warranty Request

Customers can submit warranty requests via:

• The “Review Warranty” section on the RIVITECH system.
• Or by contacting us at [email protected] for support and verification.

We sincerely thank you for your trust and continued choice!

RIVITECH Joint Stock Company